Effective Date: 10th January 2026

Ochera Electrical Service (“we,” “our,” or “us”) operates the Ochera Electrical Service mobile application (the “App”). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

1. Personal Information

We may collect personal information that you voluntarily provide, such as:

  • Name
  • Phone number
  • Email address
  • Service location or address (if required to provide electrical services)

2. Non-Personal Information

We may collect non-identifiable information automatically, including:

  • Device type and model
  • Operating system
  • App usage data
  • Log data (such as IP address, date and time of access)

How We Use Your Information

We use the collected information to:

  • Provide and manage electrical services
  • Communicate with you about service requests or updates
  • Improve app functionality and user experience
  • Respond to customer support inquiries
  • Ensure security and prevent misuse of the App

Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information only:

  • With service providers who help us operate the App (under confidentiality obligations)
  • When required by law or legal process
  • To protect the rights, safety, or property of our users or the public

Data Security

We take reasonable steps to protect your information using commercially acceptable security practices. However, no method of transmission over the internet or electronic storage is 100% secure.

Children’s Privacy

Ochera Electrical Service does not knowingly collect personal information from children under the age of 13. If we discover that such information has been collected, we will delete it promptly.

Third-Party Services

The App may use third-party services (such as analytics or hosting services) that may collect information used to identify you. These services have their own privacy policies.

Your Rights

You may:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your information
  • Contact us with any privacy-related concerns

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our official platform. You are encouraged to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Ochera Electrical Service
📧 Email: info@ocheraelectricals.site
📞 Phone: +2348149170038

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